Frequently Asked Questions

🐷 How long does it take to make my order?

Because every item is handmade, production time is 2–5 business days before your order ships.

We carefully craft each piece in small batches to ensure quality and attention to detail.

📦 How long does shipping take?

After production, shipping typically takes 3–5 business days within the United States.

Please note that delivery times may vary during holidays or high-volume seasons.

🇺🇸 Do you ship internationally?

At this time, Pretty Piggy Paper only ships within the United States.

💌 What are your shipping rates?

  • Orders under $34.99 ship for a flat rate of $3.99

  • Orders $35 and over ship FREE

Shipping is calculated automatically at checkout.

✏️ How does personalization work?

For personalized products, please type your message exactly as you would like it printed.

Your text will be copy and pasted exactly as submitted, including spelling, punctuation, and capitalization.

Please double-check your wording before completing checkout.

🔄 Do you accept returns or exchanges?

Because all items are handmade and many are personalized, we do not accept returns or exchanges.

If there is an issue with your order, please contact us at:
prettypiggypaper@gmail.com

We are happy to help resolve any concerns.

📬 What if my package is lost or stolen?

Once your order has been marked as delivered by the carrier, Pretty Piggy Paper is not responsible for lost or stolen packages.

If you believe your package is missing, please contact your local post office first.

📄 What type of paper do you use?

We use high-quality paper selected for its durability, smooth finish, and beautiful feel. Specific paper details may vary by product and are listed on individual product pages.

🎀 Can I request custom designs?

If you're looking for something custom beyond personalization, feel free to email us at prettypiggypaper@gmail.com and we will let you know if your request can be accommodated.

💗 Who do I contact if I have questions?

For any additional questions, please email:
prettypiggypaper@gmail.com

We aim to respond within 1–2 business days.